Your Full Client Story in One Place

The Customers section brings everything together so you can work with a clear view of every client. Add leads, update details, and open any file with ease. Each profile shows their info, messages, and progress in one clean layout. You always know where the client is in your process. No jumping between screens or guessing. Just a smooth way to manage every person you work with.

1S

Everything You Need in One Customer Profile


Work faster with simple tools that help you manage data files activity and communication from one place.


Bulk Customer Upload

Upload all your old customer data in one go with our Excel template. Add hundreds of contacts at once and keep your list clean and ready to use.

Default Templates
Third Party Tracking


Upload Documents and Store It

Save important customer files right inside their profile. Keep every document in one safe place so you can open or send it whenever you need.

Customer Portal

Create a portal for each customer and set a password for them. They can log in to send an application, upload documents, or leave a message. Everything they do shows up in their profile.

Team Notifications
Customize Once


Event Logs

Every text call and message with that customer is saved in their profile. You can track the full history anytime without searching through separate tools.

Send Pre-Approval Packages Fast and Simple

When a client is ready for pre-approval, create their profile, add a password, and manage everything from the Customer section. Send the pre-approval package via email or SMS, and clients can fill it out offline or online through our secure POS. All responses go straight into their profile, keeping everything organized.

Quick Client Setup

Create a client profile, set a password, and have everything ready in seconds.

Easy Package Delivery

Send the pre-approval package via email or SMS with just a few clicks.

Fill Offline or Online

Clients can complete the package as a PDF or securely online using our POS login.

Everything Stored Automatically

All returned forms, documents, and info go straight into the client’s profile organized and easy to access.



Frequently Asked Questions



Got Questions? We're Here to Help

Below you’ll find answers to some of the most common questions about the 1 Solution platform covering features, setup, and how it all works. If you still need help or have specific questions, don’t hesitate to contact us. Our team is happy to guide you Contact us

Yes! Use our Bulk Customer Upload with the Excel template to add hundreds of contacts in seconds.

Upload important files directly to each customer’s profile. Everything stays organized and easy to access.

Clients can log in with a password to submit applications, upload documents, track their loan, set rate alerts, edit their pre-approval certificate, or leave messages. All activity appears in their profile.

Send packages via email or SMS. Clients can complete them offline as PDFs or online through our secure POS. All responses go straight into their profile.

Yes! Every call, text, and message is saved under the client’s profile so you can view the full history anytime.