Loading Chats - 1 Solution Mortgage Software

Team & POS Chat

One Place. Every Conversation.

Loans Keep Moving.

Chat with your internal team or communicate directly with borrowers inside the POS portal — no switching, no searching, just organized conversations that move loans forward.

Internal Team Chat
POS Borrower Chat
Loan File Based
Voice Notes & File Sharing Internal Team
Group Chat Support Internal Team
Book a Demo See It in Action
1 Solution Team and POS Chat
Team & POS Chat

Team Communication Made Easy

Connect, share, and collaborate with your team faster. Everything you need to stay organized and work together is right here.

Get Closer to Your Team

Send messages, start group chats, share quick updates, and stay connected with your team all in one place. Work together without switching apps or losing track.

  • One-on-one messaging
  • Group chat support
  • Quick team collaboration
  • Faster communication
Get Closer to Your Team

Keep Everything in Order

Share files, voice notes, and important links directly in chat so your team always has what they need. Keep conversations organized and make sure nothing important gets missed.

  • File sharing
  • Voice notes
  • Link sharing
  • Organized conversations
Keep Everything in Order

Stay in the Loop

Team leaders can see chats across the group from their account. Track conversations, follow progress, and step in when help is needed while letting your team work freely.

  • Light team oversight
  • Follow conversation progress
  • Better team coordination
  • Clear communication flow
Stay in the Loop
One place for your team. One place for your borrowers. One organized communication flow.
Team & POS Chat

Two Chat Systems Built for Mortgage Teams

Internal team collaboration stays private. Borrower conversations stay loan-file based and connected to the right people.

01

Internal Team Chat

Private communication for your team. Share updates, files, voice notes, and collaborate in real time.

Internal Team Chat
One-on-One Chat
Group Chats
File Sharing
Voice Notes
02

POS Borrower Chat New

Borrowers start conversations in POS with team members who are assigned to their loan file.

POS Borrower Chat
Borrower View POS Borrower selects a team member to start chatting.
Team Member View POS Chat Tab Conversation shows in the POS Chat tab for the assigned team member.
Secure & Private Internal chats stay internal. Borrower chats stay loan-file based.
Right People, Right Place Borrowers only see team members assigned to their loan file.
Organized & Trackable Every message is linked to the right loan for full visibility.
Better Communication Faster responses, fewer mistakes, happier borrowers.
See It in Action

See Team & POS Chat in Action

See how internal teams collaborate and how borrowers communicate directly with assigned loan team members — all inside 1 Solution.

app.1solution.net/team-chat
JS
John Smith Internal Team Chat
Active
Today
Hi, can you confirm the latest document status? 10:14 AM
Yes — everything is uploaded. I’m reviewing the final item now. 10:15 AM
Loan_Update.pdf 1.8 MB
Perfect, thank you! 10:17 AM
Type a message...
Internal collaboration without switching tools
app.1solution.net/pos-chat
JS
John Smith Borrower · Loan File #10482
Active
Today
Hi, can you confirm the latest document status? 10:14 AM
Yes — everything is uploaded. I’m reviewing the final item now. 10:15 AM
Loan_Update.pdf 1.8 MB
Perfect, thank you! 10:17 AM
Type a message...
Borrowers only see team members assigned to their loan file
Internal Team Chat One-on-one chats, group conversations, file sharing, voice notes, and quick updates with your team.
POS Borrower Chat Borrowers start conversations in POS with the right team members assigned to their loan file.
Loan File Connected Every borrower conversation is tied to the loan file for complete context and better tracking.
Faster Communication Everything in one place means fewer delays, clearer conversations, and happier borrowers.
READY TO GET STARTED?

Start Running Your Mortgage Business the Right Way

All-in-one platform designed to simplify your workflow, increase productivity, and help you close more loans.

Request Demo Talk to Our Team

Save Time

Automate tasks and streamline your workflow.

Close More Loans

Get better visibility and move faster.

Stay Compliant

Built-in compliance tools keep you audit-ready.

Scale Effortlessly

Grow your business with confidence.

1 Solution mortgage platform